(DCA’s) or sold to Debt Buyers has been published for the first time by The Credit Services Association
(CSA), the National Association for the UK debt collection industry.
At the end of 2011, the total value of unpaid consumer debt held by CSA members for collection stood
at £58 billion (£58.179bn), comprising £31 billion (£31.239bn) placed by creditors with DCAs to collect,
and a further £27 billion (£26.940bn) of purchased debt owned by Debt Buyers.
The total volume (ie number) of consumer debts awaiting collection by CSA members now stands at a
staggering 32 million (32,130mn) as at the end of December 2011 - the equivalent of at least one
significant debt for every UK household or £1,000 of uncollected debt owed by every man, woman and
child in the country.
For the previous six months the total value of unpaid consumer debt stood at £52 billion (£51.875bn)
across 28 million (28,049mn) cases – so both the volume and the value of debts are rising,.
The CSA has pointed out that part of this rise is down to the current difficult economic environment. Other factors in the rise of debts with DCAs are
- New creditors within the private sector
- Government willingness to outsource debt collection
These new factors show that creditors will use companies that operate to a high standard. AMA as members of the CSA operate to those high standards and more
as detailed on our standards tab.